frequently asked questions
THE STORE
How does it work?
Ever been in a Sweetgreen or Chipotle? Imagine one of those restaurants, but instead the line is filled with meats, cheeses, crackers, and other salty and sweet goodies.
Our boxes (3 meats, 3 cheeses, 3 sides) and cups (1 meat, 1 cheese, 1 cracker, 1 side) can be totally customized, or you can choose from our menu items!
Do you offer seating in-store?
Yes we do, no reservations necessary – first come first serve!
I have a beautiful hand carved, monogramed, wooden charcuterie board - can I bring it in for you to build a platter on?
Absolutely! If you have a board of your own you’d like us to build on, bring it with you when you stop by the store. Let us know how many people you’re looking to serve and we’ll construct it like one of our signature boards!
What are your hours?
Tuesday – Sunday: 8AM – 6PM
Do you honor gift cards from previous ownership?
We are so grateful for your continued support of Kured—both past and present.
As part of a recent ownership transition, gift cards purchased prior to 11.5.2025 were issued under previous ownership and were not transferred as part of the sale. While we are not able to honor these gift cards indefinitely, we truly value our customers and want to offer a window to redeem them.
All gift cards purchased before 11.5.2025 will be accepted through 5.31.26.
After this date, these gift cards will no longer be valid. We appreciate your understanding and look forward to serving you!
CATERING
Do you cater for larger events?
We do! If you’re interested in catering opportunities, head to our catering page and reach out!
How many days in advance should I order for catering?
Catering orders require 24- 48 hour advance ordering. You can place your order directly or reach out on on our catering page!
What's your catering delivery range?
For the most part our catering range is the same as our typical charcuterie delivery range covering The Greater Boston area and the surrounding areas. We can arrange for our courier to deliver almost anywhere in the state, so please inquire with our catering team for more info.
SOURCING + NUTRITION
How long does my charcuterie product last?
We recommend eating your charcuterie within 1-3 days. Make sure to store it in the refrigerator if you want to save it for later! (pro tip: if you got crackers or bread in your box, pull those out before refrigeration and store in a dry area).
Can you accommodate dietary restrictions?
Because our boxes, cups, and platters are fully customizable you can build something to fit almost any diet. Vegetarian, pork-free, or Keto – no problem! However, our kitchens do prepare many allergens including tree nuts, wheat, and dairy.
If you’re ordering in-store, always let one of our team members know about any allergies or dietary restrictions. If ordering online, please note any allergies or dietary restrictions in the order notes section of the checkout page
For the sake of transparency we want to be clear that while we actively take steps to reduce the risk of cross contamination, we cannot completely eliminate this risk.
Are your cheese pasteurized?
Most of our cheeses are pasteurized, however, some of our locally sourced cheeses are made with raw milk. Please visit our product page for the most updated information on which cheeses are and aren’t pasteurized.
Am I able to choose what is in my charcuterie product?
Of course! We have pre-curated menu items, taking into account our best pairing recommendations. However, we value that everyone has their own taste preferences and therefore allow a customizable option of each product as well!
Where do you source your products?
Sourcing locally is super important to us which is why over half of our meats and cheeses are sourced from local farmers and producers in the New England region. We also seek out other high quality products from the regions they are known best for (think brie from France and salamis from Italy). Explore our menu to learn more.
So you've got cheeses and meats... what about the wine?
Our Beacon Hill store sells beer, wine and cider!
ORDERING + DELIVERY
Where do you currently deliver?
We deliver across the Greater Boston Area. You’ll know if we can deliver to you once you put your address in at the checkout page. We can arrange for a courier to make a delivery to most any town/city. Just give us a call or email us at [email protected] if you have any questions or need assistance.
Picking up at the shop is always an option too if you’d like!
How many far in advance should I order?
That’s up to you! For most orders we offer both on-demand delivery (receipt of product within 1-2 hours) and scheduled delivery (your preference!)
Catering Orders require 24-48 hours notice.
DON'T SEE YOUR QUESTION HERE?
Reach out to us and let us know.
If your question is urgent, call our Beacon Hill store at 857 284 7169